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Evo Casino's Privacy Policy – Your data is our responsibility

Protecting your personal information is our top priority. This Privacy Policy explains how evo casino collects, uses, and safeguards your data.

Last Updated: January 2026
Table of Contents
  1. Introduction
  2. What Information Is Collected
  3. Purpose of Data Use
  4. Data Sharing
  5. Data Protection Practices
  6. Cookies Policy
  7. Your rights
  8. Data Retention Period
  9. Children's Privacy
  10. Contact

Our commitment: Evo Casino never sells your personal information to third parties. Your privacy isn't just a policy for us — it's part of who we are.

1 Introduction & Applicability

Evo Casino (evocasino.onl) is an international online gaming platform that places the highest priority on user privacy. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure.

This policy applies to the evo casino website, mobile app, and any related services. By using our platform, you consent to this Privacy Policy.

  • This policy is developed in line with international data protection laws and best practices.
  • You will be notified of any changes.
  • If you have any questions about data protection, feel free to contact us directly.

2 What Information Is Collected

Evo Casino collects information across several categories. There is a specific reason behind collecting each type of data.

Information Provided Directly

Information you provide during registration and account use:

  • Full name, date of birth, and gender
  • Email address and mobile number
  • Current & Permanent Address
  • National ID or passport number (for KYC verification)
  • Payment method details (bKash/Nagad number, bank account)

Automatically Collected Information

What is automatically recorded while you use evo casino:

  • IP address and device type
  • Browser version and operating system
  • Your site visit times, pages viewed, and time spent on each page
  • Gaming Activity & Transaction History
  • Data Collected via Cookies & Tracking Technologies
Data Type Source Mandatory?
Name & Contact Information Registration Form Yes
Identity Documents KYC process Yes
Payment Information Transaction Processing Yes
Device & IP Information Automatic Partial
Gaming Preferences Activity Analysis Optional
Marketing Consent Settings Optional

3 Purpose of Data Use

Evo Casino uses your information only for defined, legitimate purposes. We never use more data than necessary.

  • Account management: For registration, login, and account verification.
  • Payment Processing: To ensure deposits and withdrawals are processed securely.
  • KYC verification: To verify identity for legal compliance and fraud prevention.
  • Enhancing Your Gaming Experience: To recommend games based on your preferences.
  • Security Assurance: To detect unusual activity on your account.
  • Legal compliance: To meet the requirements of regulatory authorities.
  • Customer Support: To resolve your issues quickly.
  • Promotional Communications: To send you offers only with your consent.

Important: If you no longer wish to receive marketing messages, you can opt out at any time from your account settings. This will not affect your gaming experience in any way.

4 Data Sharing & Disclosure

Evo Casino never sells your data to third parties. However, limited information may be shared in certain specific circumstances:

Authorized third parties

  • Payment Processor: With bKash, Nagad, Rocket, and banking partners to process your transactions.
  • Game Software Provider: Limited information required for game operations.
  • KYC verification services: Reliable verification services to confirm your identity.
  • IT and security services: Technology partner for platform security.

Disclosure of data for legal reasons

  • When required by a court order or legal process.
  • At the request of regulatory authorities for the prevention of financial crime or terrorism.
  • When required by government authorities for money laundering investigations.

What we never do: Your information is never sold or transferred to advertisers, data brokers, or unauthorized third parties.

5 Data Protection Methods

To protect your data, evo casino follows the highest industry security standards. Our protection systems are multi-layered and continuously updated.

  • SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
  • Database Encryption: Stored data is protected with AES-256 encryption.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.
  • Firewall & DDoS Protection: Advanced systems to protect against external attacks.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Staff training: All staff receive regular data protection training.
  • Access controls: Only authorized personnel can access data on a need-to-know basis.

In the event of a security breach, we will notify affected users within 72 hours and take all necessary steps to address the situation.

6 Cookies & Tracking Policy

Evo Casino uses cookies on its website. Cookies are small text files stored in your browser that help improve site functionality.

Types of Cookies

Essential cookies Analytics Cookies Marketing Cookies Preference Cookies
  • Essential cookies: For login sessions and security — cannot be disabled.
  • Analytics Cookies: To understand and improve site performance.
  • Marketing Cookies: To show you relevant ads based on your interests.
  • Preference Cookies: To remember your language and settings.

You can disable marketing and preference cookies at any time from your browser settings. However, disabling essential cookies may cause certain site features to stop working.

7 Your data rights

Every Evo Casino user has specific rights over their own data. We respect those rights and are happy to assist with any related request.

Right to Access Your Data

You can request to see what information we hold about you at any time.

Right to Rectification

Contact us to correct any inaccurate or outdated information.

Right to Erasure

You can request that your data be deleted, provided there is no legal obligation to retain it.

Data Portability

You can export your data in a readable format at any time.

Right to Restrict Processing

You may request that we limit the processing of your data under certain circumstances.

Right to object

You have the right to object to your data being used for marketing or profiling purposes.

To exercise any of your rights [email protected]-. We'll get back to you within 30 days.

8 Data Retention Period

Evo Casino does not retain your data longer than necessary. Retention periods are determined by the type of information.

Data Type Retention Period Reason
Account information 5 years after account closure Legal compliance
Transaction Records 7 years Financial regulations
KYC documents 5 years Regulatory Requirements
Gaming Logs 3 years Dispute Resolution
Support Contact 2 years Service Improvement
Marketing Data Until consent is withdrawn User Preferences

Once the retention period expires, data is securely deleted or anonymized.

9 Children's Privacy

Evo Casino strictly enforces an 18+ policy. We never knowingly collect information from minors.

  • Age is verified at the time of registration.
  • If a user is suspected to be underage, their account will be suspended immediately.
  • If any child's data is collected inadvertently, it is deleted immediately.
  • Parents can report any suspicious accounts to us.

This platform is strictly prohibited for anyone under the age of 18. To learn about Responsible Gaming Responsible Gaming View Page.

10 Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us. Our dedicated data protection team is always ready to assist you.

  • Email: [email protected]
  • Response Time: Within 30 business days
  • Critical Security Matters: Initial response within 72 hours

This Privacy Policy was last updated in January 2026. If significant changes are made, you will be notified by email or site notification.

Why Our Privacy Policy Is Different

How We Protect Your Data at Evo Casino

End-to-end encryption

All your data is protected with 256-bit SSL encryption. Using banking-grade security technology, evo casino keeps your data completely safe.

Transparent KYC Process

Every step of the identity verification process is clearly communicated. Your documents are used solely for verification purposes and are stored securely.

Your Data Is Never Sold

Evo Casino's position is clear: your data is never sold to third parties. Your personal information is a trust we take seriously.

Full Control Is Yours

You can update your marketing email preferences, cookie settings, and data usage permissions at any time from your account settings.

Limited Retention Period

Your data is not retained beyond the time it is needed. Once the retention period expires, your information is automatically deleted or anonymized.

24/7 Support Team

Our support team is available around the clock to help you with any privacy-related questions — fast responses and reliable solutions, every time.

Frequently Asked Questions

Frequently Asked Questions About Our Privacy Policy

No, never. It is evo casino's clear policy that your personal data will never be sold or transferred to third parties. Only limited information is shared with approved partners strictly for essential services such as payment processing and KYC verification.

Yes, you have the right to access your data at any time. Most information can be viewed directly from your account settings. For a full data report, email us at [email protected] — we will respond within 30 days.

Even after account closure, certain data is retained for a defined period due to legal and regulatory requirements. For example, transaction records are kept for 7 years and KYC documents for 5 years. Once these periods expire, the data is automatically deleted.

You can unsubscribe from marketing emails at any time via the notification section in your account settings. Every marketing email also includes an unsubscribe link at the bottom. This will not affect your gaming benefits or promotional offers.

Your payment information is protected with banking-grade security. Full card or account numbers are never stored on our servers — tokenization is used instead. All transactions are secured with AES-256 encryption.

Enjoy a Safe Gaming Experience

Your data is fully secure at Evo Casino. Join today and become part of a safe, transparent gaming platform.

Register now Log In
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